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Error opening the app

New Here ,
Jul 02, 2020 Jul 02, 2020

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I have installed the last update of adobe Fresco (1.7.0) and when opening it gives an error and does not open, I have a Microsoft surface Go, I am paying 10 $ for a program that does not work, with each new update the app was more and more slow but with this update it has stopped working, I don't mind paying for a good app but if it doesn't work, I want to know how to get my money back.thanks.,

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Activation installation and billing

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Adobe Employee ,
Jul 07, 2020 Jul 07, 2020

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Hi GussMusic. 

 

My apologies about the crashing.  The team has determined the underlying cause and is working on a fix to incorporate into the next build. 

 

Sue.

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Adobe Employee ,
Jul 20, 2020 Jul 20, 2020

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Hello GussMusic,

 

We have released a new version of Fresco. Kindly install from Creative Cloud Application and let us know if you are still facing any issues. 

 

Regards,

Rohit

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