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Fail to download brushes

New Here ,
Jun 03, 2020 Jun 03, 2020

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I have recently upgraded my adobe fresco subscription plan, but sadly, still cannot have access to Kyle T. Webster's photoshop brushes. What can I do about it?

thanks,

Ana

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Pixel Brushes

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Adobe Employee ,
Jun 03, 2020 Jun 03, 2020

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HI Ana. 

 

I've responded to your other posts (https://community.adobe.com/t5/fresco/upgrade-from-free-fresco-plan-to-paid-fresco-plan/m-p/11179692... https://community.adobe.com/t5/fresco/6mo-free-trial-but-no-premium-features/m-p/11179665?page=1#M23...but wanted to post it here as well:

 

Please message me through  Fresco's Report A Bug link so I can help figure out why, after upgrading,  you're not able to access all of Fresco's features. (Tap the gear icon in the upper nave of  the Home screen then App Settings > Help > Support > Report A Bug.)

 

Sue.

 

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New Here ,
Jun 03, 2020 Jun 03, 2020

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Hi Sue, i wish I could but it doesn't work. There is a dialog pop up window which says that the email or account fails to connect. 
best, 
Ana

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Adobe Employee ,
Jun 03, 2020 Jun 03, 2020

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LATEST

Ana. 

 

Have you set up a mail account on your  device using iOS's Mail app?

 

Sue.

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