Fresco老是闪退，把我画了一晚上的画弄没了，能不能帮我恢复一下？哭哭哭

Report · Jun 30, 2024

Report · Jul 09, 2024

Hello @Sophia383455877rww,

I'm sorry to hear about your experience and for the delayed response. I hope the problem is resolved by now. If not, kindly share more details, like the OS/Fresco version, whether Fresco behaves this way when working with a particular file/feature and a screen recording of the problem, so we can investigate further.

Looking forward to hearing from you.

Thanks,

Anubhav

Report · Oct 31, 2024

Can't agree more. Moreover, the deleted works can't be recovered. Whyyyyyy?

Report · Nov 08, 2024

Hello @zq_4767,

I'm sorry to hear about your experience. Would you mind checking if your work is still available online (https://adobe.ly/3O1mGhR) and reverting to an earlier version of the cloud document (https://adobe.ly/3O1mGyn) to see if it helps?

Looking forward to hearing from you.

Anubhav