• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

FRESCO CRASH

New Here ,
Jun 03, 2024 Jun 03, 2024

Copy link to clipboard

Copied

Greetings, I'm currently working on a personal illustration/animation project.  I have spent quite some time(a little over a month) on this document and simply want to finish the art. However, I can no longer open the document for unforeseen reasons.  

Fresco will attempt to open the file but will say that the file cannot be opened and that I should contact support.

 

I don't know what to do and it's really stressful. 

Can anyone assist??

TOPICS
Performance

Views

84

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 05, 2024 Jun 05, 2024

Copy link to clipboard

Copied

LATEST

Hello @ARTIST53,

Sorry to hear about your experience. Would you mind checking if Fresco behaves this way with all files? If yes, kindly share more details, like the exact OS/Fresco version, your device model, and a screen recording of the problem so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines