• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Fresco has decided to be annoying.

Community Beginner ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

To make this short:

-Everything is extremely slow or lagging

-Filling tool takes forever (that's where the problem began)

-Using fresco on a Windows desktop.

-Currently on all the files

-Makes any sort of art really hard to work with.

I wrote this once and it was deleted but this basically sums it up. Thank you to anyone who tries to help, it's appreciated.

TOPICS
Performance , Tools

Views

242

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

Hello @Garnet33548824hdon,

We understand how frustrating it can be to experience technical issues. Would you mind trying to update the OS(https://adobe.ly/3SEke46) and Fresco(https://adobe.ly/3SEkmjK) to the latest version and checking if it helps?

Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://adobe.ly/3HEV3YL) and check if it helps.

 

Additionally, check if all of your work is synced online (https://adobe.ly/47UB17h). If yes, please try resetting Fresco (https://adobe.ly/3u50ixR...) and share your observations.

 

If the issue persists, kindly share a screen recording of the problem and crash logs (if Fresco crashes) by following the steps shared in this help article (https://adobe.ly/3UdQdcu) so we can check it with the team.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

I thought I already posted how it went but I guess it's not here now. Anyway, it worked! Not exactly sure what exact part was done that fixed it because I did all of them except the driver reinstallation. For now, though, I have it on high-performance but for some reason, it still thinks I'm not. 

Garnet33548824hdon_0-1706628591498.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

LATEST

I had that problem

for the 2 weeks that I was using a Surface Pro. No slight to Windows users, but why I'm not a Windows user is because I always feel like I'm fighting against the computer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines