Copy link to clipboard
Copied
Hi,
I was working on an illustration today and after closing and reopening the App all the layers went blank.
There was no error message o a strange crash and in the chronology I've 8 tab of blank. Is there a way to retrieve my file?
Best option would be to use the Report a Bug feature available in the app. App Settings > Help > Report a Bug.
This will open up an email and get you in direct contact with the developers. They are in a better position to help with lost content than other users who are generally the ones who respond on these forums.
Copy link to clipboard
Copied
Best option would be to use the Report a Bug feature available in the app. App Settings > Help > Report a Bug.
This will open up an email and get you in direct contact with the developers. They are in a better position to help with lost content than other users who are generally the ones who respond on these forums.
Copy link to clipboard
Copied
In the future, you should always save multiple versions in case this happens.