Fresco is almost unusable with latest Windows 11 upgrade on Surface Pro 8

[Jane279824789rk0]

Has anyone else recently experienced this problem? The brushes are stripey and perform as if smoothing is on (but worse they are so lagged). Finger gestures are jerky, lagged and uncontrollable when moving or zooming in or out of the drawing surface.

I am frreaking out. I have the subscription version.  I use this program all the time, I'm not a newbie. How can I fix this, or can I no longer use Fresco with Windows? What is going on?

Any help is appreciated.

TIA

[Anubhav M]

Hello @Jane279824789rk0,

We understand how frustrating it can be to encounter performance issues while working in Fresco. Would you mind trying the following steps and checking if it helps:

• Reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://www.amd.com/en/support/kb/faq/gpu-110).
  
  
• Check if all of your work is synced online (https://assets.adobe.com/cloud-documents). If yes, please try resetting Fresco (https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-d...).
  
  
• Also, check if there are any pending OS/Drivers updates pending in Windows Update, install them, and then relaunch Fresco to check if it helps.

Looking forward to hearing from you.

Thanks,

Anubhav

[Jane279824789rk0]

Thank you for the help. I'll follow the links and see what I can figure
out. I'm not a tech person but I'll give it a whirl!