Hello everyone. I just use fresco premium app on my surface go 2 core m3 : this app is stressing for me and for the tablet: it often freezes, it blocks when i use any brushes for seconds, when i insert a cicle and i want to move it on the workspace, it just freezes and i can't move properly. Actually, fresco is unusable, and that's a pain!!
For who asks system info :
Versione app: 220.127.116.113 (Windows)
Versione sistema operativo: 10.0.19043.1110
Modello dispositivo: Microsoft Corporation (Surface Go 2)
Memoria disponibile: 1515 MB
Memoria totale: 8062 MB
Spazio libero su disco: 60659 MB
Spazio totale su disco: 120937 MB
Nome GPU: Intel(R) UHD Graphics 615
Versione driver GPU: 18.104.22.16881
Processore: Intel core m3 8100y
Do you have any solution? Is there a work in progress to improve this program?
Have you checked the System Requirements page? If you definitely meet all the requirements I would suggest contacting the Bug Report team directly. You can do this directly in the app (App settings > Help > Support > Report a bug) which will also send your system specs through to the team. If you're having trouble even opening the app to get to the Support area send an email to (frescohelp at adobe dot com)