Fresco keeps crashing when drawing.

New Here ,
Apr 23, 2022 Apr 23, 2022

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Hello. I have been using fresco for about a month. Recently everytime I want to draw it crashes. Like when I change brushes it crashes. It won't even load up my artwork I was working on and I spent a lot of time on it. I am very pissed. I have tried everything from reinstalling it to making sure everything is updated. I'm honestly really mad. I would never get this app to draw with if I knew it would crash every single time I want to change a color. I'm on my windows 10 laptop. 

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Device , Performance

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Adobe Employee ,
Apr 24, 2022 Apr 24, 2022

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Hello @Nalani24170653km23 

 

Kindly share the dxdiag output for your system. Following are the steps:

  • Type dxdiag in the search box
  • Click on dxdiag Run Command 
  • Click Save All Information

 

Thanks,

Rohit

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New Here ,
Apr 25, 2022 Apr 25, 2022

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I just tried this. Didn't work either. 

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Adobe Community Professional ,
Apr 26, 2022 Apr 26, 2022

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how big is the file and what size of brush are you using? 

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