Fresco keeps crashing when opening on Windows 11

[Elizabeth25083593u3ut]

When I open fresco, sometimes I am able to open documents and work, however the majority of the time the program will freeze and then crash in the home page, and even if I get a document open it will crash, especially if I use watercolour brushes. How can I fix this?

[Sjaani]

Firstly check that you system fully meets the necessary system requirements. It should since you've been able to install it. If it does then I'd send a bug report, preferably through the app via App Settings > Help > Report a bug so that your device details are contained within the email. Otherwise if you can't get to that due to crashing send an email to (frescohelp at adobe dot com)

[Rohit Guglani]

Hello @Elizabeth25083593u3ut 

Kindly share your Fresco version and output of dxdiag from your system. Following are the steps:

• Type dxdiag in the search box
• Click on dxdiag Run Command 
• Click Save All Information

Regards,

Rohit

[_Mathéo]

I have done it here + you've got the direct report file linked to it a few answers below please check

https://community.adobe.com/t5/fresco-discussions/adobe-fresco-keeps-crashing-when-i-try-to-open-any...