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Fresco Shape Pack

New Here ,
Aug 28, 2024 Aug 28, 2024

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I am trying to import the shape pack for content but the download isn't working and the bar wont go up, check attatched image. Can someone please help i need this for my class

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How-to , Import , Syncing & Storage , Tools

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Adobe Employee ,
Aug 29, 2024 Aug 29, 2024

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Hello @jacob_5703,

Sorry to hear about your experience. Would you mind checking if all of your work is synced online at the Cloud Documents portal (https://adobe.ly/4g5xWXm)? If yes, kindly try removing and reinstalling Fresco to check if it helps. Also, try connecting to different network connection and share your observations.

Looking forward to hearing from you.

 

Thanks,
Anubhav

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