• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Fresco will not start on my PC

Community Beginner ,
Jun 16, 2023 Jun 16, 2023

Copy link to clipboard

Copied

I am unable to open Fresco on my PC. It constantly gives me a message that it has crashed, and asked if I want to send a report. I have unistalled and reinstalled several times.

 

 

TOPICS
Performance

Views

108

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 23, 2023 Jun 23, 2023

Hello @Nate30149285lgjv,

 

Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate
Community Expert ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

Have you been able to use Fresco in the past? Or is this the first time you've tried to install the app?

There are a number of users who have had trouble with the recent versions.

The standard response from Adobe, if it is the same problem can be found on this thread.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

Hello @Nate30149285lgjv,

 

We understand that encountering crashes while using Fresco can be frustrating. Our team is aware of the problems and is working to fix these in a future release. In the meantime, would you mind trying to install an earlier version of Fresco v4.0 using this link (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco...) and checking if it helps?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 23, 2023 Jun 23, 2023

Copy link to clipboard

Copied

LATEST

Hello @Nate30149285lgjv,

 

Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines