I have 30GB space free, but the app says it needs 3GB and that I only have 2.4GB?

New Here ,
Sep 25, 2019 Sep 25, 2019

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Can't do anything since I can't open a new document. iPad OS 13.1 on a last generation iPad. Settings>iPad Storage shows 90 of 128 used.

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Device, Syncing & Storage

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Adobe Employee , Sep 26, 2019 Sep 26, 2019
Hi Fsmike.  I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday.  They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco.  As soon as they get to the bottom of it I'll post their findings. Sue.

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Adobe Community Professional ,
Sep 25, 2019 Sep 25, 2019

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I had the same issue on first start of v1.0.2. (IPad Pro 2nd gen 12.9"). But I ignored it and it's been fine since. 

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New Here ,
Sep 26, 2019 Sep 26, 2019

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Had the same problem, deleted some unused apps to free up some space. I can open projects now, but the app still only says I have 6GB of free space when I have over 60 GB available!

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Engaged ,
Sep 26, 2019 Sep 26, 2019

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No dice for me. 12 gigs available. I'll wait for the fix.

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Adobe Employee ,
Sep 26, 2019 Sep 26, 2019

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Hi Fsmike. 

 

I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday. 

 

They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

 

As soon as they get to the bottom of it I'll post their findings.

 

Sue.

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