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My illustration is gone following a crash

New Here ,
Jul 20, 2020 Jul 20, 2020

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I'm using fresco on a Microsoft surface book. Last night I spent about 5-6 hours on an illustration. When I went to export it to a jpeg, my computer crashed. This morning I went to try again and now the document is back at the default of a new document. I'm not finding any other documents in my cloud or deleted works. Is there any way to recover it?

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Device , Publish & export , Syncing & Storage

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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You would be best to contact the Fresco team directly for something like this.

Send an email to frescohelp@adobe.com

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