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My work is vanished after app crush

New Here ,
Dec 02, 2019 Dec 02, 2019

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I was working with layers in fresco then the app froze, and the file turned black, I closed the app, the file didn't fully recover, some layers become blank. This happened with one file that I worked with, it was already saved with all the layers before, but now some of them become empty and part of the work is lost, and it looks like that in the cloud save too. Is it possible to recover my work?

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Performance, Syncing & Storage

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correct answers 1 Correct answer

Adobe Employee , Dec 02, 2019 Dec 02, 2019
Hochulia.  I responded to your email earlier this morning.  Sue. 

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Adobe Employee ,
Dec 02, 2019 Dec 02, 2019

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Hochulia. 

 

I responded to your email earlier this morning. 

 

Sue. 

 

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