• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Pixel glitches

New Here ,
Jul 31, 2020 Jul 31, 2020

Copy link to clipboard

Copied

Hello, 

Since I downloaded the Creative Cloud adobe pack, I've been having some graphic problems while I'm working in every program, not only on fresco. I work on a Sufacebook pro 2. And I don't really understand why this is happening to me, and I need help because I'm getting desperate because it blocks my creativity. I've tried to delete and redownload all the apps, restored de pc, restarted the programs but it continues happening.

I added a screenshot of the problem in case anybody else has it Too... Thanks

Captura de Ecrã (147).pngCaptura de Ecrã (148).png

TOPICS
Device , Performance

Views

211

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 31, 2020 Jul 31, 2020

Copy link to clipboard

Copied

LATEST

Hello ivaniasobral,

 

This problem is related to Nvidia graphics driver. Kindly update the graphics driver or downgrade to previous version and it will fix the issue you are facing. 

 

Kindly share the output of dxdiag of your system if it doesn't fixes the issue for you. 

 

 

Regards,

Rohit

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines