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Please enable Fresco for the Wacom One 13

New Here ,
Jul 10, 2020 Jul 10, 2020

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I would appreciate if Adobe Fresco would work on the Wacom One 13 as that device is more than capable to be used with this software. Actually, imho it should be enabled on any device which has pen support.

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Activation installation and billing, Device

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Adobe Employee ,
Jul 10, 2020 Jul 10, 2020

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Hello Paul,

 

Can you share more details about your device? If I am understanding correctly this device https://www.wacom.com/en-in/products/pen-displays/wacom-one is attached to your host system. 

 

We are working on enabling hardware configurations. Thanks for your patience and interest. 

 

Regards,
Rohit

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New Here ,
Oct 13, 2020 Oct 13, 2020

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Hello, I have wacom one 13 and it came with a license to download fresh, but when I run it, it tells me that it is not compatible.

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Adobe Employee ,
Oct 13, 2020 Oct 13, 2020

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Hello Alejandro,

 

Kindly share the details of host system on which you have connected Wacom One 13. You can refer our system requirements to see if the host system is compatible yet or not: https://helpx.adobe.com/fresco/system-requirements.html.

 

Regards,

Rohit

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