Probleme syncronisation

New Here ,
Nov 25, 2020 Nov 25, 2020

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Bonjour,

depuis quelques jours j'ai des probleme de synchronisation qui fait que je perds une partie ou l'integralité de mon travail.

quand je lance le logiciel apres quelques heures d'inactivité j'ai des dessins qui ne sont plus la le plant de travail est vide avec un point d'exclamation.

 

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Syncing & Storage

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Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

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Yoann.

 

Please contact me through Fresco's Report A Bug link (App Settings > Help > Support > Report A Bug) so I can see all of your device/app information.

 

When you write me there please send me a screenshot of what you're seeing on Fresco's Cloud Documents screen and also a screenshot of what you see when you sign in with your Adobe ID to  https://assets.adobe.com/cloud-documents

 

I'll watch for your email.

 

Sue. 

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