Psd files can only be exported in low res

Report · Nov 06, 2019

When I am exporting files from the fresco app to be saved to iCloud and I select the 'export to psd' option, some of my files only give me the opportunity to export to low res, there's no high res option available. Is there a reason for this? Is it in relation to the size of the drawn object and the canvas size?

Thanks

Report · Nov 07, 2019

Hi Fishbitt.

I just tried duplicating this problem and have been unable to so it would be helpful if you could give me a bit more information:

* What size is your document?

* It sounds like you're exporting from the Cloud Documents screen, am I right about that?

* Where are you exporting to?

* You mentioned that it's happening with "some files," is there anything different about the files that won't save as .psds?

* Would you be willing to share with me one of the files that won't save as a .psd?

Thanks for your time with this.

Sue.