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Quick Export to Instagram story full crash

New Here ,
Jan 07, 2024 Jan 07, 2024

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Hello

 

i have the latest versions and I am unable to take video of this bug. .

 

when hitting quick export, Instagram and selecting story the app goes black and crashes. I have to shot down my iPad and res tart to open fresco again

 

this is just a bug report please share with your dev team

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Adobe Employee ,
Jan 08, 2024 Jan 08, 2024

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Hi @Watergirl24,

 

Thank you for reporting this issue. To assist you better, could you please share the Fresco file that is causing the crash? This will help us analyze the problem and share the details with the development team for further investigation.

 

Best,

Anshul Saini

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New Here ,
Jan 09, 2024 Jan 09, 2024

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It is all files.

The way to reproduce should be easy

Just create a file draw anything
Quick export
Instagram
Select Story

Let me know if you don't crash the app.

Thank you





Get Outlook for Android<>

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Adobe Employee ,
Jan 11, 2024 Jan 11, 2024

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Hello @Watergirl24,

Thank you for providing the information. I was able to successfully reproduce the issue on my end and forwarded the details to our product team. They will conduct a thorough investigation, and you can expect enhancements in upcoming updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

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New Here ,
Jan 11, 2024 Jan 11, 2024

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Thank you!


Get Outlook for Android<>

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New Here ,
Jan 15, 2024 Jan 15, 2024

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Thanks, 

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