"Account does not have required access to sync storage" Fresco NOT opening

[meep.m.m]

I need help from Adobe on my specific issue ASAP. I'm a student and my Fresco/Creative Cloud sync is not working. It says "No storage information available" "contact IT administrator for details", but my classmates have no such issue?!

[Sjaani · Accepted solution]

Did your teacher check that the IT department created you an account properly?

As you can get into the app I'd suggest contacting the developers directly go to App settings > Help > Report a bug and see if they can help talk you through accessing your storage. If you can't get to the Report a bug area send an email directly (frescohelp at adobe dot com)