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tenho o adobe fresco e ja não é aprimeira vez que ele fecha sozinho e fica apresentando "relatorio de falha" tento enviar para adobe analizar e fecha sozinho o fresco enão consigo terminar de ler tudo. o que fazer gente? fica danto isso da foto gente. o que fazer? ja desistanlei e instalei de novo e nada.
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Hello @Maria Luíza Mello Folster,
We understand how frustrating it can be to experience crashes. Would you mind trying to download Fresco v4.0 and checking if it helps? (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco...)
Note: This link is only valid for the next 24 hours.
If the issue persists, kindly share the logs by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html), so we can check it with the team.
Looking forward to hearing from you.
Thanks,
Anubhav
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não funcionou esta opção foi eu tenho uma versão mais atualizada deste programa.
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Hello @Maria Luíza Mello Folster,
Thanks for getting back. Kindly check if all of your work is synced online (https://assets.adobe.com/cloud-documents)? If yes, kindly uninstall the current version of Fresco installed on your system and then install Fresco v4.0 using this link (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco...) and share your observations.
Looking forward to hearing from you.
Regards.