Syncing problems and lost files Sketch

[laurashallcrass]

...

[Sheena Kaul]

Hi there,

I'm sorry to hear this and also apologize for the delay in responding to you. 

Have you tried to follow the steps as mentioned in the thread here: https://community.adobe.com/t5/fresco/bring-your-art-from-sketch-amp-draw-to-fresco-easily/m-p/10618...?

Also, please check if you're able to find your files here: assets.adobe.com.

Regards,

Sheena