Timelapse button has disappeared

[mdbcreative]

Using Fresco for the first time in a while and when I've opened up one of my previous illustrations the timelapse feature has completely disappeared. So I can't view a timelapse or export one. What can I do to fix this?

[michs_7494 · Accepted solution]

Using Fresco for the first time in a while and when I've opened up one of my previous illustrations the timelapse feature has completely disappeared. So I can't view a timelapse or export one. What can I do to fix this? tellthebell

By @mdbcreative

The Fresco timelapse feature might be missing due to an outdated version, file corruption, or a software glitch. Update Fresco, restart the app and device, try a different file, and re-save the file. If the issue persists, contact Adobe Support.

[nathyEm]

My timelapse button has also disappeared, despite reinstalling and trying an older version. Since I cant contect support rn and the ai bot is incredibly unhelpful (as they always are) did you have any luck with your problem and could maybe direct me to a solution? 

[mdbcreative]

Hi, 

Has the timelapse disappeared completly, even if you start a new project? What I realised was the timelapse button had dissapeared from previous projects I had, but when I started somehting new it was there again. It seems Fresco has a strange sytsem of deleting the timelapse from projects if they've been inacrtive for so long. Not entirly sure why, but hope this helps. 

[nathyEm]

It's unfortunately entirely gone for me, even for new projects. Thanks for getting back to me though!

[Snapping_Creative]

I agree, my timelapse button is also gone, but only on files older than 21 days?! 
App, device and files are updated..