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Trying to export a Fresco painting to Photoshop as PSD

Community Beginner ,
Oct 11, 2019 Oct 11, 2019

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Trying to export my Fresco artwork as a PSD file from my iPad so I can open it in Photoshop but it keeps failing. I see the little blue sync circle then finally a red warning triangle with "tap again to retry" message. It seems to start uploading then fails. I'm saving to Creative Cloud, there's plenty of storage available.

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Cross-product, Publish & export

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Adobe Employee ,
Oct 11, 2019 Oct 11, 2019

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Hi Bristol. 

 

Is this file still not exporting? 

 

If it's not, a couple of questions:
* Is there anything unusual/different about it (I had someone else having trouble exporting to Dropbox with a very large file)? 

* Have you or are you having trouble exporting any other files? If you haven't tried, please try. 

* How's your wifi network? Pretty strong/consistent?

 

Anything else you can tell me will be helpful. 

 

Sue.

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