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Unable to open Dropbox files in Adobe Fresco

New Here ,
Sep 06, 2023 Sep 06, 2023

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When I want to insert a file from Dropbox directly rather than downloads, some of the files (all files) appear and in some instances nothing appears in the folder and I know there is content there. Please advise.

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Performance , Tools

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Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

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Hi @Gaylotta3187959065ze,

 

I'm sorry to hear you're experiencing issues with opening files from Dropbox in Adobe Fresco. You might want to try an alternative method for importing files into Fresco. Instead of directly accessing files from Dropbox, you can use the "Import and open" > Photoshop file (.psd) option within the Fresco app. This allows you to select and import PSD files from your device, including those that are stored in Dropbox.

 

If this doesn't resolve your issue, could you please specify the file format you're trying to open in Fresco from Dropbox?

 

I will be looking forward to your response.

 

Best,

Anshul Saini

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