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Using Fresco makes the ipad really hot after a short while

New Here ,
Oct 20, 2023 Oct 20, 2023

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I´ would love to make Fresco my default painting and drawing app as it´s really quick to change back and forth from my desktop to my ipad but, I´ve noticed the app requires a lot of processing power although I have the 2022 M2 Ipad pro. Is there a way to fix this or do I have to wait till Adobe optimized the app further?

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Device , Performance

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

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Hello @FelipeJaramillo,

 

Sorry to hear about this experience. Would you mind trying to update the Fresco application and the OS to the latest version and checking if they help?

If not, kindly share more details, like the exact version of the iPadOS / Fresco installed and details about your workflow, including a screen recording when you encounter this problem.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Oct 22, 2023 Oct 22, 2023

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I have the app in its latest version as well as the os to 17.0.3. A screen recording wont help as the app doesnt crash, it just takes so much processing power that the ipad gets really hot making it uncomfortable to touch the screen to paint.

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Adobe Employee ,
Oct 23, 2023 Oct 23, 2023

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Hello @FelipeJaramillo,

 

Thanks for sharing the details. Would you mind confirming if this happens when doing something particular in Fresco or just randomly? Explain in as much detail as possible. Also, kindly confirm the iPad model and the version of Fresco installed so we can investigate this further.

 

We appreciate your time and efforts in helping us resolve this problem.

 

Thanks,

Anubhav

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New Here ,
Nov 29, 2023 Nov 29, 2023

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I have the same problem had for years … now I use iPad Pro, 5. Generation, 1 TB … and I was always thinking it is because my illustrations are quite big and detailed. Now I was thinking to buy the newest iPad (M2), but obviously that don't serves the problem.

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