软件无法正常使用

New Here ,
Oct 29, 2019 Oct 29, 2019

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新建文档是会报错,错误代码:GEM_DOCUMENT_CREATE_FAILED_UNSPECIFIED_ALERT_MSG

我使用的iPad Pro(10.5英寸),iOS13.2系统

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Adobe Employee , Oct 30, 2019 Oct 30, 2019
Hi Kangy.    This alert, for a failure to create a new document, is a bug that has been logged and I believe will be fixed in the next update.    Please try force-quitting and relaunching Fresco and then try creating a new document again.    Please let me know if this alert persists.    Sue.  

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Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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Hi Kangy. 

 

This alert, for a failure to create a new document, is a bug that has been logged and I believe will be fixed in the next update. 

 

Please try force-quitting and relaunching Fresco and then try creating a new document again. 

 

Please let me know if this alert persists. 

 

Sue.

 

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