A blur when i draw

New Here ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

just see my image you understand

Help please

TOPICS
Tools, Vector Brushes

Views

182

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Feb 23, 2021 Feb 23, 2021
Hi.    I just responded to your email and posting my response here to make sure you see it. The first thing I'd like you to check is that you have the most current graphics driver for your device (the one I see below is quite old). You can check that here: https://helpx.adobe.com/fresco/system-requirements/2021.html#graphics-driverIf after installing that, the problem is not solved, please give me more details about what's going wrong so I can try to help. Sue.

Likes

translate

Translate

Translate
Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

Hi. 

 

I just responded to your email and posting my response here to make sure you see it.


The first thing I'd like you to check is that you have the most current graphics driver for your device (the one I see below is quite old). You can check that here: https://helpx.adobe.com/fresco/system-requirements/2021.html#graphics-driver

If after installing that, the problem is not solved, please give me more details about what's going wrong so I can try to help. 

Sue.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

I did all but it continue...

I have Nvidia Geforce GTX 1050

Can I do something with it ?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

I have photoshop 2020 too and i have no problems with

i think it's fresco (i already uninstalled and reinstalled it)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

Hi. 

 

What GPU version are you using now? When you  wrote me through the in-app feedback this was the information I received:

Nom GPU : NVIDIA GeForce GTX 1050

Version du pilote GPU : 23.21.13.9125

 

Please respond to the email I sent you because I'm going to also need you  to send me some additional information. 

 

Sue. 

 

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

I have a proble with my mails so let's continue on my other mail : [personal information removed]

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Ok what have i to do ?


Garanti
sans virus. www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Hi.

 

I've just resent the email to both your GMail and Outlook addresses.  

 

Sue.  

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

I think it's good

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Is it working ?


Garanti
sans virus. www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Hi. 

 

Are you seeing the email?

 

Sue.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

No I ... if it's on gmail I don't see it.

I just see the notification e-mail...

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Hi. 

 

I just responded to your most recent email. 

 

Sue. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

I sent you a message it's ok ?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Yes! Thank you. 

 

I just responded.

 

Sue. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

What file size is this? 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

it's the same with all size but the problem is just with the 2 sketch brushes

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines