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Can't see CC Libraries in colors

New Here ,
Feb 17, 2020 Feb 17, 2020

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Hello!  New Fresco iPad user here and, while I have the latest version (1.3.1) of the software, I can't access or even see my CC color libraries.  Same is true for brushes.  I upgraded to the premium version in hopes that that would help, but it didn't.  Has anyone had the same issue and did you get it to finally work?  How?Thank you!

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Color , How-to , Import , Tools

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correct answers 1 Correct answer

Community Expert , Feb 19, 2020 Feb 19, 2020

When I'm looking at "Fresco Colors," There's a back arrow icon that takes me to the list of CC Libraries. I don't see that in your screen shot... I'm also v1.3.1 on an iPad Pro 11" - here's my view - notice the back arrow, which you seem to be missing:

 

Screenshot 2020-02-19 at 11.46.33 AM.png

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Community Expert ,
Feb 17, 2020 Feb 17, 2020

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Where have you looked for the colour libraries? If I tap on the colour picker (circle), then expand All  at the bottom I can see two options Fresco Colors and Colour Themes, the 2nd one is the name of the location all my colour themes are saved to.

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New Here ,
Feb 18, 2020 Feb 18, 2020

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Looking in the same place, all I see is Fresco Colors.  I'm baffled why I can't see my colors!  Thanks for your help.
IMG_0027.PNG

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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Have you tried to uninstall/reinstall yet?
Do you have the paid or free version? 
When I'm in Fresco Colors I also have the arrow pointing backwards as shown in Michael's image.

 

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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When I'm looking at "Fresco Colors," There's a back arrow icon that takes me to the list of CC Libraries. I don't see that in your screen shot... I'm also v1.3.1 on an iPad Pro 11" - here's my view - notice the back arrow, which you seem to be missing:

 

Screenshot 2020-02-19 at 11.46.33 AM.png

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New Here ,
Feb 06, 2021 Feb 06, 2021

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I have the same issue! Did you manage to find a solution?

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Enthusiast ,
Feb 06, 2021 Feb 06, 2021

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Hello, vous devez être connecté avec le même unique account à Adobe Creative Cloud et votre iPad doit être avecune connection Internet active pour que les bibliothèques de couleurs disponnibles dans votre bibliothèque Creative Cloud.
Vesrion actuelle de FRESCO : version 2.1.0

060221-1625__fb.jpg

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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