Can't sign in my account in Fresco

New Here ,
Sep 25, 2019 Sep 25, 2019

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Just download Fresco, found that due to some storage problem I can't login my account, even try other accounts.

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Activation installation and billing, How-to

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Adobe Community Professional ,
Sep 25, 2019 Sep 25, 2019

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Do you have a paid creative cloud account?

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New Here ,
Sep 25, 2019 Sep 25, 2019

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No for now, but it says I can start with a free starter plan then paid for it.

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Adobe Community Professional ,
Sep 25, 2019 Sep 25, 2019

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maybe try creating a free creative cloud account at adobe.com, then log in to Fresco with that. Let us know if that works, because this is just a guess.

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Adobe Employee ,
Sep 25, 2019 Sep 25, 2019

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Hi Admiral. 

 

This sounds like it's not an issue with Fresco so much as it is with Creative Cloud Storage. What happens when you try to sign in to https://assets.adobe.com/files with your login credentials?

 

Sue. 

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Adobe Community Professional ,
Sep 25, 2019 Sep 25, 2019

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Admiral stated that he does not have a paid subscription. Is there some amount of Creative Cloud Storage included for free accounts? I"m not sure how this works for free accounts when documents are automatically stored in the cloud.

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New Here ,
Sep 25, 2019 Sep 25, 2019

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https://helpx.adobe.com/fresco/using/upgrade-storage-limit.html If this is ture, I think I can get 2GB for the free plan.

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New Here ,
Sep 25, 2019 Sep 25, 2019

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After I sign in it took me back to the home page.

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Adobe Employee ,
Sep 27, 2019 Sep 27, 2019

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Hi AdmiralBlanc, is the app working fine now? Are you able to sign in?

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New Here ,
Sep 28, 2019 Sep 28, 2019

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LATEST
It still didn't work for me.

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