We know that many of you had been struggling with the error where the app was asking for more storage on the device and wasn’t a pleasant experience.
But the fix is here! We’ve released an update for the app today.
If you’re still facing the issue please let us know here.
Hejsan mitt namn är Lars Robach! Jag har stora problem med att jag debbiteras fakturor till tjänster jag inte prenumererar för,dom tjänsterna har upphört. Jag har svarat att jag inte vill betala för en tjänst som har upphört!Jag fär hela tiden svar att mail-boxen är full!
I believe you've billing queries for which the best place to report is the Get Started board here: https://community.adobe.com/t5/get-started/bd-p/get-started
You may also contact customer care via this link: https://helpx.adobe.com/in/contact.html
I am still definitely facing this 'Out of Storage' issue til this day. AUG 1 2020
Would you mind messaging us through the report a bug link so that e can get more details of your device and can help you fix the issue?
I have the most updated version of the app and this issue is still happening.
could you please advise?
It keeps asking for storage for the mobile app.. how do you fix it on mobile? I always have to keep reinstalling it
Please message me through Fresco's Report A Bug link (tap the gear icon in the upper nav then App Settings > Help > Support > Send Feedback) so I can see all of your device/app information, will automatically populate the email.
Also, when you message me there, send me a screenshot of the alert you're seeing.
I can see that you've tried to post an image, but I can't see the image.
Can you see it now?
Yes. I can see it.
But... I do also need to see what's showing as the free disk space on your device; that information will auto-populate the email you send me through Fresco's Report A Bug link.