Fresco - 200 ppi won't export

Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Hi,

I painted on a canvas set up with 200 ppi but when I export a JPG at High Quality the resulting file is showing 96 ppi.  That means I won't be able to print at the size that I set within the document before I started painting.  Any idea why it downsized the ppi on me?  This was the full Export As version, not the Quick Export.

 

Thanks much.

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Adobe Employee ,
Oct 25, 2020 Oct 25, 2020

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Hi Wendy. 

 

Make sure you're exporting as either a PDF or a PSD (as opposed to a JPG or PNG) and your drawing will save with the PPI of the canvas. 

 

Sue. 

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Thanks Sue.  I just tried saving as a PNG and the resolution is now 72 ppi, even worse than the JPG file.  I am on the free version.  Is that the issue?  I understood I could still export a high res JPG using the free version.

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Note:  Neither the PDF or PSD file is something I can use.  So if that is the only way to get a high resolution file, then Fresco is useless for me.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Wendy. 

 

You can export a high-res PNG from a PDF. Will that work for you?

Sue. 

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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I tried exporting the PDF to my desktop.  It looked pretty bad on screen (it left impressions of the brush stamp rather than the paint itself) and then tried to open the PDF in GIMP to take a look at the details which said it was at 100 ppi.  So it didn't appear that actually brought in the 200 ppi original settings either.  I can't see where to export to JPG from the PDF either.  In any event, all of these workarounds make Fresco a poor alternative.  Will it be the same if I pay for Fresco?  That would truly be tragic.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Wendy. 

 

If you're opening it in Gimp, try it with a PSD. I'm not familiar with that software but export options can usually be accessed from the File menu so take a look there. 

 

And, yes, the export options in the paid version of Fresco are the same (with a Creative Cloud subscription it is possible to open Fresco work in Illustrator and Photoshop). 

 

Sue. 

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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How can Adobe claim that a high resolution JPG can be exported then?  A 96 ppi file is definitely NOT high resolution.  It is useless for printing purposes.

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Okay, looks like I can work around this by:  Saving as a PSD, importing into GIMP, then exporting as a JPG from GIMP.  It appears to have kept the canvas size and resolution that way.

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