Fresco crash and lost all of my work

New Here ,
Jan 08, 2021 Jan 08, 2021

Copy link to clipboard

Copied

I was working on a project on my iPad Pro for about 2 hours then my iPad locked. Adobe fresco then logged me out of my account which was odd then when I logged back in I had lost my project. This is infuriating and upsetting. Would appreciate help asap

TOPICS
Import, Performance, Syncing & Storage

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 09, 2021 Jan 09, 2021

Copy link to clipboard

Copied

LATEST

Your best option for an issue such as this will be to send an email to frescohelp @ adobe . com

If you can still use the app I would send the message as a bug report directly from the help menu in app settings. This will generate details which might be helpful to Adobe when working with you to find a solution.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines