Fresco crashes on launch Windows 10 AMD GPU

New Here ,
Nov 04, 2020 Nov 04, 2020

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Whenever I try to launch Fresco it crashes at launch when loading documents, no errors. I have Windows 10 latest version and latest GPU drivers. As far as I know, my system meets all the requirements for Fresco.

 

Windows 10 Pro

Radeon 5700 XT

 

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Activation installation and billing, Device, Performance

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Explorer ,
Nov 05, 2020 Nov 05, 2020

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I'm having the exact same issue, I have another thread similar to this one, in fact with the same graphics card model. I'm curious if it is the same crash as what I outlined there?

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Adobe Employee ,
Nov 11, 2020 Nov 11, 2020

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@OrangeFreeman @Erlan Rots we are aware of this issue and working with AMD team to getting it resolved. As a workaround can you move to the older graphics driver from July (20.7.2). 

 

We will share with you when the new driver is rolled out with the fix. 

 

Regards,

Rohit

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