• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Fresco crashes on startup on Dell XPS 13 2-in-1

New Here ,
Aug 31, 2020 Aug 31, 2020

Copy link to clipboard

Copied

I installed Frescon on my laptop recently. It installs with no problem.

When I open it for the first time, it opens and shows the main window.

However, when I select the document size to create a new document, it crashes.

After that, everytime I start the software it is loaded to the point that asks if I want to send a report on the previous crash. But before I can do anything, it crashes again after couple of seconds.

 

I got the log file.

AdobeLogs_20200831_110502_488-win.zip

 

I appreciate if you could give me some adivice.#

 

Thanks.

TOPICS
Device , How-to , Performance

Views

158

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

LATEST

Same here, please provide support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines