Fresco stuck on ipad

Community Beginner ,
Oct 14, 2020 Oct 14, 2020

Copy link to clipboard

Copied

Hi, i was browsing projects on the Fresco home page, left for some other tasks and when i opened Fresco again it was stuck on the image i last opened. no button is responding and i can't get out of it and back to the home page.

suggestion?

it's my first ipad (10.2 2020), am i missing something or is it Fresco?

TOPICS
Performance

Views

50

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 14, 2020 Oct 14, 2020

Copy link to clipboard

Copied

Definitely not a normal behaviour. Fresco should allow for the swipe up to close at the worst.
Have you tried a shut off, restart, uninstall, reinstall and does the same thing still happen each time?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 16, 2020 Oct 16, 2020

Copy link to clipboard

Copied

LATEST

Have you tried swiping up enough where it shows all your apps open (or double hit the home button it you have one of those) and swipe up on Fresco to close out that app?  It might be able to fix it

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines