Importing Draw projects to Fresco

Participant ,
Sep 29, 2019 Sep 29, 2019

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I installed Fressco. It imported some of my Draw projects. I have like 9 years of Ideas and Draw projects. I can see like 30 projects, that's probably a few months worth 🙂 Where are the rest? If I have to import 9 years of projects manually then I'll just keep using Draw.

 

Any solutions?

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Import, Syncing & Storage

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Adobe Employee ,
Sep 29, 2019 Sep 29, 2019

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Hi blairrorani,

 

I believe you're trying to import your Draw files into Fresco and when you launched the app only a few files were imported but most of them are missing. 

Well, that should not be the case. 

When you first launched Fresco and signed in with your Adobe ID, did you see the message of files being imported? If yes, did the message appear when the import was completed? Please see the post: https://community.adobe.com/t5/Fresco/Bring-your-art-from-Sketch-amp-Draw-to-Fresco-easily/td-p/1061... for screenshots. 

How much Creative Cloud storage do you have available?

Do you see the complete project when you sign in here: https://assets.adobe.com/cloud-documents?

 

Let me know what you find.

 

Regards,

Sheena

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Participant ,
Oct 01, 2019 Oct 01, 2019

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I don't recall the exact message, either way, no further syncing is happening so ...

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Participant ,
Oct 01, 2019 Oct 01, 2019

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38% of 2 GB used of CC storage

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Adobe Employee ,
Oct 03, 2019 Oct 03, 2019

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Hi blairrorani, this is what I suspected. you're able to see only few of your files because of the storage you have. You'll have to upgrade your storage space for all the files to show up because all of these use a single quote of storage.

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Participant ,
Oct 04, 2019 Oct 04, 2019

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No matter how many times I point out that I have over 1 GB of space available from my current free 2 GB of storage, I keep getting told that I need more space. Can you please explain this logic when I have used 758.1 MB out of 2 GB of CC storage? Also all of my .idea files that I believe don't count towards CC storage limits are 61 MB total. That means I have a total of just over 800 MB of files stored in CC. Why would I need more space? Plus I can import as many .idea files as I like (manually, one at a time) so again why is more space the solution. Makes no sense.

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Participant ,
Oct 01, 2019 Oct 01, 2019

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No I only see the projects that Fresco has synced - so perhaps that is the best place for me to trouble shoot (cloud sync is not syncing all my Draw files?)

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Participant ,
Oct 01, 2019 Oct 01, 2019

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FYI Brooke from product design is helping me solve this 🙂 Thanks for your help

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Participant ,
Oct 04, 2019 Oct 04, 2019

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New Draw projects and edited Draw projects sync to my CC storage, but they are in the mobile creations folder, not the Cloud Documents folder, which is strange for new Draw files. So the Draw sync is not working as expected. Signing out and in, reinstalling makes no difference. I can import as many Draw projects as I want manually. Which is a pain when I have a lot of projects and you allow for single project imports only.

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Adobe Employee ,
Oct 04, 2019 Oct 04, 2019

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Blair. Since Draw doesn't have Cloud Documents, any new work you create in that app will still go to the Mobile Creations folder (it is where they've always gone). One thing to keep in mind... Fresco projects count toward your Creative Cloud Storage allowance; Draw and Sketch files don't (until they're brought into Fresco).

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Participant ,
Oct 04, 2019 Oct 04, 2019

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What I mean is, when I go to Fresco, the Adobe Draw folder contains 40 projects plus the ones I imported manually. How did it decide to import these ones. They are not the newest projects or the most recently modified projects or the first ones alphabetically.

 

Here are my current storage stats.

Left: my CC storage used / available (yes ideas files are not included)

Right: my ideas files synced to my Mac x 339 files (only 59.6 MB)

Not shown: I have 339 files in CC synced files / some files in cloud documents (the 758.1 MB) / and 522 mobile creations.

 

Either way, the soltuion that everyone is suggesting (buy more storage) doesn't seem to align with the maths here (758.1 + 59.6 = ?? used). I'm barely using half my CC storage.

 

Screen Shot 2019-10-05 at 6.47.23 am.pngScreen Shot 2019-10-05 at 6.45.53 am.png

 

 

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Adobe Employee ,
Oct 04, 2019 Oct 04, 2019

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Blair. One more thing it might be helpful to know (since you have so many older drawings in your account): Fresco will only import files that have been opened in Draw recently (past two years). Try opening some of your drawings in Draw and do something that would trigger a save (add a blank layer) and save. Then those drawings should sync.

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Participant ,
Oct 04, 2019 Oct 04, 2019

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They don't sync. I have started importing projects manually

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