Live Oil Brush Crashes Fresco

New Here ,
Jan 10, 2021 Jan 10, 2021

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I  have tried to use the live oil brushes several times, and each time the application crashes. I tried to report bug, but it gives me an error message. 

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Live brushes, Performance

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Adobe Community Professional ,
Jan 10, 2021 Jan 10, 2021

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Which device are you using?
If you can't use the bug report option within the app send an email to frescohelp @ adobe . com

This is the same address as the one you would send to through the app itself.
If you can send see the automatically attached information  it would be helpful to copy that and include it in an email.

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I'm using a Lenovo Yoga 7i 15. Just got it last week.

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Hi Stacey. 

 

I responded to the email you  sent. 

 

Sue. 

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