Lost Layer

New Here ,
Sep 22, 2020 Sep 22, 2020

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Opened up the Adobe Fresco app to continue working on a project and realized that layers were missing. 10 hours of work was gone. 

 

Any chance previous versions can be restored?

 

Any ideas on preventing this phenomenon going forward?

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Layers

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Adobe Community Professional ,
Sep 22, 2020 Sep 22, 2020

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Oh that sounds terrible. In this instance I would send an email directly to the fresco help team.
You can get to it through the bug report option under Help in Settings.
Or if you don't want to open Fresco, incase this prevents anything you can use the email address of frescohelp@adobe.com

Give them as much detail as you can, such as device, and if anything happened such as errors, power or internet outage so they have information to go on to help them to help you,

Hope they're able to save your work!

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