My Adobe Fresco Isn't Opening

Community Beginner ,
Jul 10, 2020

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Hi,

I downloaded Adobe Fresco on my Ipad and it was working fine until today. I was working on a sketch and went somewhere for 5 minutes, and when I returned, I could not re-open Adobe Fresco. Whenever I try to press on the app, it loads and goes back to my home screen. I even restarted my Ipad 2 times but it won't load or open.

I wonder if I should delete the app, but I'm worried all my progress will be lost. What should I do to re-open Adobe Fresco?

TOPICS
Activation installation and billing, Canvas settings, Device, How-to, Performance, Syncing & Storage

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My Adobe Fresco Isn't Opening

Community Beginner ,
Jul 10, 2020

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Hi,

I downloaded Adobe Fresco on my Ipad and it was working fine until today. I was working on a sketch and went somewhere for 5 minutes, and when I returned, I could not re-open Adobe Fresco. Whenever I try to press on the app, it loads and goes back to my home screen. I even restarted my Ipad 2 times but it won't load or open.

I wonder if I should delete the app, but I'm worried all my progress will be lost. What should I do to re-open Adobe Fresco?

TOPICS
Activation installation and billing, Canvas settings, Device, How-to, Performance, Syncing & Storage

Views

249

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 10, 2020 1
Adobe Employee ,
Jul 10, 2020

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The issue is fixed now. 

 

Let us know if you're still facing the issue. 

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Jul 10, 2020 0
New Here ,
Nov 19, 2020

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I have the same problem!!!

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Nov 19, 2020 1
Adobe Employee ,
Nov 24, 2020

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Is the app crashing for you?

Are you on a Win or MAC?

 

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Nov 24, 2020 0
New Here ,
Jan 05, 2021

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so do i and i cant figure out to fix it ....

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Jan 05, 2021 0
New Here ,
Jan 05, 2021

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im on win

 

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Jan 05, 2021 0
Adobe Community Professional ,
Jan 06, 2021

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What Win device are you using?  How much free space and RAM are you using?

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Jan 06, 2021 0
New Here ,
Jan 14, 2021

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Same thing is happening to me on my Lenovo yoga 

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Jan 14, 2021 0
Adobe Employee ,
Jan 14, 2021

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Have you all submitted the crash logs?

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Jan 14, 2021 0