problem with Fresco running on Microsoft Surface Pro 7

New Here ,
Apr 22, 2020 Apr 22, 2020

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hi all,

the problem with running Fresco on MS Surface Pro 7 under Windows 10. The Fresco crashes during starting and never has time to start.

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Adobe Employee , Apr 24, 2020 Apr 24, 2020
Hello drsasha, Kindly share the log files from your system for us to look into the issue. Here are the steps: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html Thanks a lot, Rohit

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Adobe Employee ,
Apr 24, 2020 Apr 24, 2020

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Hello drsasha,

 

Kindly share the log files from your system for us to look into the issue. Here are the steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Thanks a lot,

Rohit

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