Send to Illustrator not working/hangs

Participant ,
Jul 22, 2021 Jul 22, 2021

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The send to Illustrator feature is not working in Fresco 2.7.2 for the iPad (iOS).  It just displays a spinner control but doesn't actually send it to my open Illustrator app on the desktop (MacOS Big Sur 11.3.1)

 

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Publish & export, Syncing & Storage

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Participant ,
Jul 22, 2021 Jul 22, 2021

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It's completely broken, just doesn't work anymore...

Illustrator for Mac 25.3.1

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Participant ,
Jul 22, 2021 Jul 22, 2021

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Started to work, sometimes it works sometimes it doesn't

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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I tried and it's working fine for me. Can you restart your MacOS and see if it fixes the issue?

 

Thanks,

Rohit

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Participant ,
Jul 22, 2021 Jul 22, 2021

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The more complex the document, the more chance of send to Illustrator to fail.  It times out and never gets to "Document Sent" stage

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