still says incompatible????????

New Here ,
Jun 30, 2020 Jun 30, 2020

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I have a 2019 HP pavillion 360, updated all software requirements, restarted computer,  and still says incompatible. What can I do to get this app on my device????

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Activation installation and billing

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Adobe Community Professional ,
Jul 15, 2020 Jul 15, 2020

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I'm not familiar with HP pavilion, but the Fresco system requirements page indicates that the HP Pavilion x360 Convertible 14-dh1xxx. (2019 Model) is compatible. Does your system have the 14-dh1xxx numbering system? Or were there perhaps other models available?

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