stock pixel brushes stopped working

Community Beginner ,
Jun 07, 2021 Jun 07, 2021

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Hi all,

I love Fresco and am in the middle of using it to create assets for an animation project. I opened it up today to discover that the last brush I was using (the stock "Chunky brush" found in the painting section of the pixel brushes) would not draw with my apple pencil, but it would with my finger. I am using an iPad (7th generation) on ios 14.6 with a first gen apple pencil on firmware version 2.61 (which I understand to be the latest) and updated to the latest version of Fresco. I deleted and reinstalled Fresco but that did nothing. After experimenting, I found the apple pencil worked fine with the pencil and pen brushes from the "sketching" section as well as a handful of other random pixel brushes but most will not work with it and instead will only show up when I use my finger. Has anyone else experienced this? I only found one other post related to this phenomenon, but they said it solved itself when they updated ios? I really need to get this working asap, any help would be greatly appreciated! Thanks for your time 

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Device, Performance, Pixel Brushes

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Community Beginner , Jun 10, 2021 Jun 10, 2021
Thank you for your help Sue, I had actually tried that previously to no result. I went to the apple store to test if it was a hardware issue with the pencil itself and indeed it was. despite showing up as being paired and recognized by my ipad, the pressure sensor / internal hardware was not funtioning, so I got it replaced.

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Community Beginner ,
Jun 07, 2021 Jun 07, 2021

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Another notable thing is that when I attempt to draw with the apple pencil and most of these pixel brushes, although nothing is visible, I know it still registers as a change being made because when I hit "undo" it produces the notification that something was undone. I also want to note that I have hard-reset my ipad and still am experiencing these errors

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi Travist.

 

Try adjusting pressure recognition in App Settings:

From the Home screen in Fresco tap the avatar icon in the upper nav.

In the App Settings menu tap Input > Adjust Stylus Pressure and  see if adjust ing the pressure toward Light makes  a difference with regard to how your  strokes are showing up when using Pencil.

 

Let me know how things are going. 

 

Sue.

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Community Beginner ,
Jun 10, 2021 Jun 10, 2021

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Thank you for your help Sue, I had actually tried that previously to no result. I went to the apple store to test if it was a hardware issue with the pencil itself and indeed it was. despite showing up as being paired and recognized by my ipad, the pressure sensor / internal hardware was not funtioning, so I got it replaced.

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

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Travist.

 

Sorry for all the trouble but I'm glad you figured it out. 

 

So often this type of problem is a pressure-sensitivity issue that it often doesn't occur to me until later to ask people to test their Pencils. I'm glad you thought to do that. 

 

Sue.

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