Using a school account, I downloaded Fresco. However, I've been stuck on this opening screen:
I've tried uninstalling and reinstalling and logging out and back in. I've seen other people with this question go unsolved. The only "answer" I've seen was to buy the full version, which I'm assuming I have since the Creative Cloud app lists Fresco under "Free with your Membership". Any help would be appreciated.
I know this isn't quite the situation you were describing, but maybe this helps. Maybe you could try refreshing the Creative Cloud desktop app by pressing Ctrl+Alt+R and confirming the dialog box that pops up.
As for "free with your membership," this application is a "Freemium." This means that it has free functionality, but has added features when paid for with the single-app or all-apps subscription. (I have been using it for free for several months now and have only seen a few things that require a subscription, namely adding more brushes and fonts.)