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Transferring art from one Fresco account to another

New Here ,
Jul 04, 2020 Jul 04, 2020

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Hey, so I'm a college student who is trying to take advantage of my free Adobe software, but I made a mistake when setting things up and am not sure how to fix it. I accidentally made an Adobe account with both my personal email and my college email, so one account has the basic free stuff and the other has all my university perks. Well, I did a lot of work on Adobe Fresco on my personal email account on accident and now want to transfer it to the university account so I can use the full set of features. However, I can't seem to transfer anything with layers and whatnot. Does anyone know how to do this? Thank you.

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How-to , Import , Publish & export , Syncing & Storage

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correct answers 1 Correct answer

Adobe Employee , Jul 04, 2020 Jul 04, 2020

Hi BBOCS.

 

It's easy to share drawings between accounts but there are a few steps involved so I'll walk you through them:

 

* Sign in to Fresco using the credentials for your PERSONAL account

* Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing you want to move

* From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

* Open that link in a browser (making sure to sign in wi

...

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Adobe Employee ,
Jul 04, 2020 Jul 04, 2020

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Hi BBOCS.

 

It's easy to share drawings between accounts but there are a few steps involved so I'll walk you through them:

 

* Sign in to Fresco using the credentials for your PERSONAL account

* Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing you want to move

* From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

* Open that link in a browser (making sure to sign in with your EDU account) and tap on the Copy to Your Work button. As soon as it shows up in Cloud Documents it will sync down to your device as soon as you sign in to Fresco with those credentials. 

 

Let me know if you have any trouble. 

 

Sue.

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New Here ,
Jul 16, 2020 Jul 16, 2020

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Thank you, that worked perfectly!

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Hi Sue,

I'm having the same issue as 0P however not all of my artwork is saved to the cloud. Is there anyway to do the transfer if they are only saved on my iPad app? I ask because my fresco app is currently Crashing upon start up so I'm also trying to recuperate what I can.
Thanks for any insight. 
Cass

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