Unable to download Fresco. Error: Fresco is not available to download in Switzerland yet

New Here ,
Nov 08, 2019 Nov 08, 2019

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I tried to DL Fresco on my iPad in vain. I was informed by Apple in Zürich that Fresco is not available to DL in Switzerland yet. Is it true? If so when and how can I get Fresco on my iPad? 

 

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Activation installation and billing, Device

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Adobe Employee , Nov 10, 2019 Nov 10, 2019
Hi there, Thanks for reaching out. Fresco is available in Switzerland. Could you please share your device specs and the screenshot of the error?  Please make sure that the device meets the minimum system requirements: https://helpx.adobe.com/in/fresco/system-requirements.html Regards, Srishti

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Adobe Employee ,
Nov 10, 2019 Nov 10, 2019

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Hi there,

 

Thanks for reaching out. Fresco is available in Switzerland. Could you please share your device specs and the screenshot of the error? 

 

Please make sure that the device meets the minimum system requirements: https://helpx.adobe.com/in/fresco/system-requirements.html

 

Regards,

Srishti

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New Here ,
Nov 17, 2019 Nov 17, 2019

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Thank you for the link. Yeah, I've found out that my iPad is too old (iPad air 2) to download the Fresco. Pity. As I'm still very happy with my iPad, I'll wait for a while to get a new version, though I'd love to use Fresco immediately.

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