Unable to update Fresco on Windows 10

New Here ,
Jun 15, 2021 Jun 15, 2021

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  • So I've been trying to update Adobe Fresco on my Surface Pro 7. At first im told that it wasn't compatible for my device, so I decided to download graphics drivers to see if that was the problem. Ive updated everything but I'm being told I dont have enough RAM. I've also deleted unnecessary programs alongside buying a hard drive, but my problem didn't go away. Can anyone help me? 

 

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Device, Performance

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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Hi there,

Sorry about the trouble. Would you mind checking the minimum system requirements to install Fresco from this article: (https://helpx.adobe.com/fresco/system-requirements.html) and see if your machine meet the minimum technical specification. Also, please share the screenshot of your device specification from Settings > About.

anshulsaini_0-1625233217920.jpeg


This would help us understand your situation better and assist you accordingly.

Thanks & Regards,
Anshul Saini

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New Here ,
Jul 30, 2021 Jul 30, 2021

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Hello,

I'm sorry it took me so long, but I just took the screnshot. I don't have enough RAM in order to update my app and I don't know how to increase it. I have the proper graphics drivers installed also, but RAM is my main problem. Can you help me please?

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