Weird graphical glitches over drawn areas?

Community Beginner ,
Apr 08, 2020 Apr 08, 2020

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Annotation 2020-04-08 160042.png

 Hi all, this is Fresco for Windows 10 through the CC app. Used it all the time this past year on my i7 Surface Book 2 (Nvidia GPU, 32gbs ram..) and its worked just fine. Now, when panning, drawing, changing visable layers, these weird rainbow graphical glitches appear on any area with pixels drawn. Ive uninstalled and reinstalled the program to no avail. Help!

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Adobe Employee , Apr 21, 2020 Apr 21, 2020
Hello carterlilley, We are still working on getting a fix. Kindly rollback your driver to previous version of the Nvidia. We can confirm the problem started happening with 445.75 driver version.  Thanks a lot, Rohit

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Adobe Employee ,
Apr 08, 2020 Apr 08, 2020

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Hello carterlilley,

 

Kindly share the Nvidia graphics driver version on your system. We have seen this issue with latest Nvidia drivers and are working with them for resolution. 

 

Kindly revert the driver to a prior version and we will update you once this issue is fixed. 

 

Thanks,

Rohit

 

Thanks,

Rohit

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New Here ,
Apr 14, 2020 Apr 14, 2020

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Same problem happened to mine. Same computer Surface book 2.
My NVIDIA GeForce GTX 1050's driver version is 26.21.14.4575

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Community Beginner ,
Apr 18, 2020 Apr 18, 2020

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Hi! I have NVIDIA driver 445.75. I noticed the same thing happening in Photoshop today as well. Any help would be appreciated! Thanks!

glitch2.png

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Community Beginner ,
Apr 21, 2020 Apr 21, 2020

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Bump!

 

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Adobe Employee ,
Apr 21, 2020 Apr 21, 2020

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Hello carterlilley,

 

We are still working on getting a fix. Kindly rollback your driver to previous version of the Nvidia. We can confirm the problem started happening with 445.75 driver version. 

 

Thanks a lot,

Rohit

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